Returns & Exchanges

At Berg & Berg, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any item within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.

3

Ship the Items

Attach the prepaid shipping label provided in your portal to the outside of your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing